This technology is a customer service application that provides medical status that includes: a user login module, through which the user logs in via social networking applications; This innovation combines the communication function of a social media application and the ability to provide real-time status updates from the operating room. This technology is in clinical practice and has effectively reduced the anxiety of families waiting outside the operating room. Patients＇ families can receive messages of the operation status in real-time, therefore speeding up the communication between doctors and families, and also enhancing patients’ privacy compared to traditional forms of communication, such as through TV screens, digital screens, and broadcasting.

Instead of the traditional operating room service focusing on the surgeons as the main characters, this system emphasize taking care of patients＇ families.

Compared with traditional text messages and telephones, social media communication has become the dominant form of communication, contacting, and obtaining information. Providing information related to medical care should also follow this trend, which will improve privacy and enable interactivity.